“Marshall’s is a gem in the furniture business. The customer service from Marshall’s Furniture cannot be matched anywhere. We’re very happy to be long term customers, the same as my parents before us. We really appreciate all of your efforts on our behalf. Thank you all so much.”
Sincerely,
Mary & Gerry
North Liberty
Matt,
Wanted to thank Matt and your delivery guys for your above and beyond service. We purchased a chair late yesterday afternoon and they were here to deliver it not a half hour later. Also , we got a call this morning from Drew to come and put the swivel on it. We decided not to do that right now, but appreciated his follow-up service.
The deliverymen couldn’t have been nicer and even complimented my mom on her deck.
Thank you so much for your top-notch service.
Jennifer
Mike,
Thanks for the great service. Only in small town would this happen where we call our neighbors & the chair arrives in less than 2 hours.
Linda & Randy
Mike,
The furniture arrived in great shape. Exactly what we ordered. My wife and I appreciate your service, honesty, and integrity as a retail merchant. You do not find companies like yours in the larger cities and towns. It is refreshing to know that small town America still exists. David and Chris did a great job getting the furniture in the house. I want to order one more of the TV trays. I will be referring people to you and look forward to doing more business with you.
Mike and Linda P
Marion, IA
Mike,
I love my new flooring ! And appreciated the work your guys did ! Came in , got it done, good workers !
Thanks
Melody M
Mike,
I want to say thank you to the men who came and did a great job laying our new carpet. We are very pleased with the way it looks and feels in the room. Also, thank you Bernice, who was so nice to work with on the carpet, and also our new couch, which looks great.
We appreciate Marshall’s and doing business is always a pleasure! We highly recommend your store to others !
Michelle S
Mike
The floors are beautiful and your installers are the best very kind, friendly and professional !
Thank you so much !
Doug & Sara S
Mike
I just wanted to send you a quick note to let you know what great employees you have. Over the years I’ve had the pleasure of working with several of them, most recently, Brian, Matt, Bernice, and Saturday delivery crew. They are always extremely helpful and very pleasant. I Appreciate their expertise and opinions, and the no-pressure sales. They all have very nice smiles and great manners. The whole staff is tremendous asset to Marshall Furniture! Your store is well laid out and easy to move around in, and I really enjoy your commercials. It is definitely “worth the drive.”
Keep up the good work! Thank you for the wonderful customer service and the great furniture and flooring!
Pam G
Stacey,
Our new sofa was delivered this morning. It fits perfectly, and the color is great. The delivery men moved the old sofa out to our porch–no problem for them! We are very impressed with the service. If we need any more furniture, we will definitely come down to Marshall’s. I am so glad I did some homework before choosing a store.
Carol D